Frequently Asked Questions

Answers to all your questions about ck107

From account verification to withdrawals, security to live casino — the most important questions from ck107 users are answered here in plain language.

You may have many questions before or while playing at ck107. On this page we have provided detailed answers on five main topics — verification, withdrawals, account security, responsible gambling, and live casino. Each section is organised separately so you can quickly find the answer you need. If you cannot find your question here, our 24/7 live chat support is always ready.

Category 1

Verification & Documents

ck107 needs to confirm that the same person is making both deposits and withdrawals. If your mobile wallet name and your ck107 account name are different, it is not possible to send funds to you at the time of withdrawal, and matching names is also an important step in preventing fraud. Make sure to enter your correct name when creating your account.

ck107 may request identity verification before your first large withdrawal or if unusual activity is detected on your account. Verification may also be requested if there is suspicion of multiple accounts or if there are complications related to a bonus. Contact live chat and the team will guide you through the entire process.

Verification is an important part of keeping your account secure. It ensures that no one else can open an account in your name and take advantage of it. It also helps maintain fair play on the platform. ck107 follows this process to ensure a safe environment for all users.

Yes, ck107 uses SSL encryption to keep all your personal information and documents secure. Your data is never sold or shared with any third party. Please read the privacy policy for more details.
Category 2

Withdrawal Questions

The minimum withdrawal amount at ck107 is ৳500. If you request a withdrawal below this amount, the system will not accept it. This limit is the same across all methods — bKash, Nagad, and Rocket.

Withdrawals are generally completed within 10 to 45 minutes. However, during busy periods or for a first-time large withdrawal, it may take a bit longer. If more than 45 minutes have passed, please contact live chat.

No, withdrawals at ck107 can only be made to a bKash, Nagad, or Rocket number registered in your own name. Sending funds to another person's number is not permitted for security reasons and the request may be cancelled.

Yes, but the bonus funds must meet the wagering requirement before they can be withdrawn. Wagering is calculated on the bonus amount only — for example, if you receive a ৳1,200 bonus, you need to place ৳24,000 in bets (20×). After that, your bonus winnings can be withdrawn.

Absolutely. Withdrawals at ck107 are processed 7 days a week, 24 hours a day. Whether it is night, early morning, or Friday and Saturday, you can submit a withdrawal request at any time and the usual processing time remains the same.
Category 3

Stay Safe

Never. No ck107 support agent or representative will ever ask for your OTP, bKash PIN, Nagad PIN, or Rocket PIN. If anyone asks for this information, it is a fraud attempt — stop the conversation immediately and report it to our support team.

Contact ck107 live chat right away and request that your account be temporarily locked. Then change your password and also update your wallet password and PIN. The support team will act quickly to help you.

A strong password should be at least 10 characters long and include uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Do not use your own name, phone number, or date of birth as a password. Do not use your ck107 password on any other site.

Always check the correct domain in your browser's address bar. The official ck107 site is ck107.lat — be cautious if you see any different spelling or domain extension. Fake sites often copy the same design but use a different URL. If you have any doubt, confirm with support.

ck107 uses SSL encryption technology to keep all data transmission secure. Your personal information, payment data, and transaction history are stored on encrypted servers. The platform undergoes regular security checks.
Category 4

Limits & Controls

If you find it hard to stop betting, repeatedly place bets to recover losses, hide your betting from family, or feel irritable after losing — these may be signs of a problem. Be honest with yourself and seek help if needed.

Every user at ck107 can set their own spending limit. Let the support team know via live chat and they will help set a daily, weekly, or monthly deposit limit on your account. This is an effective way to gamble responsibly.

Gambling addiction is a mental health issue that has professional solutions. You can seek help from a mental health specialist or counsellor in Bangladesh. Detailed guidance is also available on the ck107 responsible gambling page. There is also an option to temporarily suspend your account if needed.

No. ck107 is only for people aged 21 and above. Creating or using an account by anyone under 21 is not permitted. Age is confirmed during the verification process and an account may be cancelled if this rule is violated.
Category 5

Live Casino

In a live dealer game, a real dealer conducts the game from a studio via live video streaming. You can place bets from your own device and see the results in real time. Providers such as Evolution Gaming and Ezugi offer this service.

Baccarat has three main betting options — Player, Banker, or Tie. The hand whose total is closest to 9 wins. It is a game with simple rules and is easy to understand even for new players in the casino. Each round finishes in just a few seconds.

Yes. ck107's live casino section is built with a mobile-friendly design, so you can play comfortably from any Android or iOS smartphone. For the best experience, using a slightly faster internet connection will keep the video stream smooth.

Different tables in the live casino have different limits — some tables are available at relatively lower limits for newer players, while there are also higher-limit tables for experienced players. The limit for each table is shown in the game lobby, so you can check before you start.

European Roulette has a single zero (0), while American Roulette has two zeros (0 and 00). Having two zeros gives American Roulette a higher house edge. That is why many players prefer European Roulette. Both versions are available at the ck107 live casino.

Have more questions?

The ck107 support team is available 7 days a week, 24 hours a day to help in both Bengali and English.

Live Chat — 24/7